Is booking available through the phone?
Absolutely, just give us a call and we can provide you with all the information you will need.
What is the canceling policy?
If you have already reserved a time, you must cancel your reservation at least 24 hours in advance in order to secure a refund. Otherwise, you will not get a refund as other groups may not have had a chance to book their escape during your reserved time slot.
Can I bring an extra friend?
If there is still space in your booking, you can and should bring a friend! All guests will need a ticket to participate.
How do I reserve a date?
First select the room which you would like to play and then select the date and time that your team prefers. Proceed to checkout.
Will we booked with strangers?
We have the option for you to play a private game. However, if you don’t want a private game then there is a chance to play with strangers as well if you prefer!
Can I have a corporate team building event?
Yup! There are designated days made for companies to have team building event! Please e-mail us for more information regarding corporate events.
Is there an age limit?
The game is made for all ages, but caution should be exercised as these are tough riddles, and may not be as fun if they are unable to experience. We do ask that participants be at least 12 or older, for public booking sessions. Children under 16 will need to be accompanied by an adult.
Which room should I play first?
All of our rooms are made with a creative storyline, so please choose whichever entices you the most. You can read more about our rooms on our home page.
Are we really locked in a room?
Of course you are, it wouldn’t be realistic then! But don’t worry a Game Master will be monitoring you via our audio/video surveillance.
How many people per room?
Our rooms vary in size, but our largest can accommodate 10 people. We recommend at least 2 people in each room – unless you like a challenge!
What if the time runs out?
You will be trapped in the room forever. Just kidding! We will still let you out once the time has expired.
Do I get a prize if I escape?
Yes, you will get a certificate that officially recognizes you for escaping along with the satisfaction of being one of the few people to accomplish such a feat.
What time should I arrive?
We recommend for people to come at least 15 minutes before the game, so you can mentally prepare your brain and there will be a briefing before you start your game.
Will we get any help?
If you are really really stuck then yes – our GameMasters can offer a few hints if you like.
How long is the game?
The whole experience will be about 1 hour and the game itself is 45 minutes.
Is it safe to be locked in the room?
A GameMaster will be closely monitoring you just in case anything happens and we can let you out at any given time. There will also be an emergency key available in every room that will be accessible. Using this key will not constitute as a successful escape – it is there for your safety.
Are there any parking spaces?
Yes there are a lot of available spaces at our facility.